Positive emotions, self-esteem, interpersonal relationships and social support as mediators between emotional intelligence and life satisfaction

Norma Alicia Ruvalcaba-Romero, Pablo Fernández-Berrocal, José Guadalupe Salazar-Estrada, Julia Gallegos-Guajardo

Resumen


El objetivo del presente estudio fue evaluar si existen diferentes niveles de cortisol en trabajadores universitarios en función de su posición en la jerarquía institucional. Con base en estudios previos, que encontraron tanto en primates como en humanos que los individuos subordinados tienen más cortisol que los individuos dominantes en sociedades estables y en situación de reposo, se buscó replicar dichos estudios en el contexto de una universidad. Se trabajó con 144 empleados, 89 hombres y 55 mujeres, que pertenecían a personal dirigente, mandos medios y personal operativo. Se tomaron 2 muestras salivales por la tarde con un intervalo de 30 min y se promediaron. Los resultados mostraron que los mandos medios tienen mayores niveles de cortisol que los dirigentes, pero estos a su  vez tienen más cortisol que el personal operativo. Se discute respecto a cómo las interacciones sociales institucionales y la dimensión de poder de las mismas regulan los niveles de estrés de los individuos que trabajan en este contexto. Se mencionan algunas de las implicaciones metodológicas de este tipo de evaluaciones, así como sus implicaciones prácticas


Palabras clave


Estrés; Jerarquía social; Dominancia; Cortisol.

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DOI: http://dx.doi.org/10.1016/j.jbhsi.2017.08.001